Shipping & Fulfillment Policy

At Thee Luxurious Hair Collection, we take pride in delivering an elevated shopping experience, beginning with careful order fulfillment and reliable delivery.

Order Preparation

Orders are prepared and processed within 1–2 business days, excluding weekends and recognized holidays.

Please note that processing times may be extended during promotional campaigns, seasonal sales, or periods of increased order volume.

Once an order has been placed, it is final and cannot be altered, canceled, or refunded, as fulfillment begins promptly. Customers are encouraged to review all order details carefully prior to completing checkout.

Shipping Time Estimates

Standard Shipping: Estimated arrival within 4–7 business days
Complimentary Standard Shipping: Automatically applied to orders totaling $250 or more

Delivery estimates do not include order processing time, weekends, or holidays.

Shipment Tracking

Once your order has been dispatched, a confirmation email containing tracking details will be sent to the email address provided at checkout.

Tracking updates may also be accessed through the Order Tracking feature on our website.

Address Accuracy & Delivery Confirmation

Thee Luxurious Hair Collection is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If a shipment is marked as delivered by the carrier but cannot be located, customers must contact the shipping provider directly.

We are not liable for lost or stolen packages once delivery has been confirmed by the carrier.

International Shipping

At this time, Thee Luxurious Hair Collection offers domestic shipping only. International shipping options may be made available in the future.